TRAVEL INSURANCE

Travel Protection for Craftours

The Travel Protection insurance for Craftours is provided by Allianz Global Assistance, which has provided travel insurance and assistance services built on over 20 years of experience.

Trip Cost Protection

Trip Cancellation….. Up to 100% of Trip Cost
Reimburses your prepaid, non-refundable expenses if you must cancel your trip due to a covered reason. Maximum coverage: $50,000.

  • Special coverage: Airline change fees2 and Frequent Flyer mile redeposit fees are covered up to $250 each.

Trip Interruption….. Up to 150% of Trip Cost
Reimburses for the unused, non-refundable portion of your trip and for the increased transportation costs it takes for you to return home due to a covered reason. Maximum coverage: $75,000.

Missed Connection….. $500
Covers expenses resulting from a covered delay that causes you to miss your scheduled flight or cruise.

Travel Delay….. $600
Receive up to $200 per day per person to cover additional accommodation/travel expenses and lost prepaid expenses due to a departure delay of six or more hours.

Medical Protection

Emergency Medical and Dental….. $25,000
This secondary coverage provides reimbursement for losses due to covered medical and dental emergencies that you incur during your trip. 

Emergency Medical Transportation….. $300,000
Provides medically necessary transportation to the nearest appropriate facility following a covered injury or illness. Also covers the cost of your transportation back home following a covered injury or illness. (FL, OR, & WA residents see **) 

Baggage Protection

Baggage Loss/Damage….. $500
Covers loss, damage or theft of baggage and personal effects.

Baggage Delay….. $300
Covers the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a common carrier for 24 hours or more. Receipts for emergency purchases are required. 

Assistance Services

24-Hour Hotline Help….. Included
Help is just a phone call away with Allianz Global Assistance. Our staff of multilingual problem solvers is available to help you with any medical, legal or travel-related emergency. 

Concierge….. Included
Nothing says “deluxe” like having your own concierge. Select a restaurant and reserve the best table, locate hard-to-find event ticket and more. 

Optional Benefits

Cancel Anytime
For an additional charge of the base plan cost, enjoy extra flexibility and peace of mind that you can cancel your trip for virtually any reason3 that your plan does not already cover and receive 80% of your non-refundable trip cost back in cash.

Cancel Anytime coverage must cover the full cost of all non-refundable trip arrangements and must be purchased on or before the final trip payment date.4 Total non-refundable trip cost must be $10,000 per person or less. 

Required to Work
A simple add-on that provides trip cancellation and interruption coverage when the following reason stand between you and your travel plans: you are required to work due to business/company merger, because your workplace becomes unsuitable for business,5 or simply because your boss tells you so. 

1 Benefits are per person. All insureds must purchase the same plan in order to be on the same policy. For further information regarding benefits, coverages and any other information, please contact your travel agent.
2 NY Residents: this coverage may be covered under the trip cancellation/interruption protection benefit.
3 Exclusions apply.
4 Final trip payment date is the final payment due date for your trip as reflected on your original invoice.
5 Due to the fire, flood, vandalism, burglary, natural disaster. 

General Exclusions

General exclusions vary by state, please refer to your insuring agreement for details.

Existing Medical Conditions Exclusion & Coverage

Your plan may provide Existing Medical Conditions Coverage if you, a traveling companion or family member has an Existing Medical Condition. An Existing Medical Condition is an illness or injury that exhibited symptoms or was treated for any time 120 days prior to purchasing your plan. Coverage for an Existing Medical Condition is excluded unless:
1. You purchased your plan on or before the final trip payment date;
2. You purchased trip cancellation coverage that covers the full cost of all your non-refundable trip arrangements;
3. You were a U.S. resident and medically able to travel on the day you purchased the plan;
4. The total cost of your trip is $50,000 per person or less.
All other contract terms and conditions apply.

Supplier Financial Default Coverage

Supplier default coverage is provided when:
1. You purchase your insurance within 14 days of initial trip payment or deposit;
2. Financial default occurs more than seven days after the policy’s effective dates; and
3. You use a travel supplier (other than the organization from which you purchased this insurance or their affiliate companies) listed as a covered supplier at the time of insurance purchase. A list of these covered suppliers can be found on our website at www.allianztravelinsurance.com.

*Terms, conditions, and exclusions apply.

PLEASE BE ADVISED: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowners’s insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured’s purchase of travel tickets. Plan may not be available in all jurisdictions.

California Residents: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.

Florida Residents: Emergency Evacuation benefits are limited to coverage for travel or use of accommodation fora period of no longer than 60 days, beginning on your date of departure. This limitation only applies to your Emergency Evacuation benefits.

New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer’s expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer’s compensation, except as otherwise provided by law.

Utah Residents: We are doing business in Utah as Allianz Global Assistance Insurance Agency.

Maximize Your Coverage
To make sure you’re eligible for existing medical conditions and optional Required to Work or Cancel Anytime benefits buy Trip Protection Plus on or before your final trip payment date.4

To be eligible for supplier financial default coverage you must buy Trip Protection Plus within 14 days of your initial trip deposit.


Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.


This is a brief description of the insurance and assistance benefits provided by this plan. Exclusions, conditions and limitations may apply. A complete description of coverage, found in the Certificate of Insurance/Policy, will be provided to you upon purchase. If you do not receive this document please call 866-672-9581.

Satisfaction Guarantee
The review period varies by state, please refer to your insuring agreement for details. Product not available to residents of all states.

Please call Craftours at 877-887-1188 or email us at [email protected] to purchase your travel insurance.